FAQ‘s

Frequently Asked Questions.

Shirts

Before the shirt is washed, all the buttons and button cuffs should be undone and any collar stays removed. For any food, ink or sweat stains, pre-treat with a stain remover. Shirts should be washed in cold water using the delicate cycle on your washing machine.

Iron only in low heat. High heat may cause the fabric to burn and shine. Dry cleaning is discouraged. Too many chemicals can reduce the lifespan of the shirt.

Jackets

Jackets should only be dry cleaned. However, dry cleaning, too often, may expose your jacket to too many chemicals and shorten its lifespan. Only take your jacket to the dry cleaner when a lot of odor has built up and the stains are visible. We always advise our clients to minimize the number of times they dry clean their jackets.

Ironing should be done in very low heat, or with a wet damp cloth on top of the jacket, to avoid burning the fabric.

Any stains can be scrubbed with a soft brush and warm water.

Hang your jacket out to air dry after wearing it to get rid of any odor.

Trousers/Skirts

All 100% wool trousers and skirts can only be dry cleaned. However, frequent dry cleaning is discouraged. Exposure to chemicals in dry cleaning will reduce the life span of your trousers significantly. Instead, hang it to air dry after wearing it to get rid of odors, if any.

For all fabrics (except 100% wool), hand wash is always preferred over machine wash. If you are using a washing machine, please opt for a delicate cycle and keep the load light.

Ironing should be done with low heat to avoid burning the fabric. Ironing with a wet damp cloth on top of your garment is a good option.

Trousers can be worn multiple times before washing. Hang them to air dry to get rid of odors, if any.

If you have any further questions please fill out the contact form and we will get back to you as soon as we can. You can also email us at info@rjbespoke.com with any queries. We are very quick to respond to our emails.

Yes, we do offer a delivery service for our local clients as well. On most cases we offer this service free of charge. However, in some cases, the client lives very far from our store. In such cases there may be a delivery fee. If such a case occurs, we will inform you beforehand.

Once we have your measurements on file, you can place an order from anywhere in the world. This process takes place in three simple steps:

  • Step 1:   Get in touch with us and let us know what you are looking for. We will start by sending you a link with fabrics to choose
  • Step 2:   Once the fabrics have been selected, we will make it to the size we have on file. If there are any adjustments you would like to make from your previous order please inform us and we will make the necessary changes. We will also give a few suggestions in terms of design and style.
  • Step 3:   Once finished, we will get it sent to you via an independent courier service that will take care of all customs and import duties. We will then send you an invoice for the order. You can make the payment via PayPal or Western Union money transfer.

The easiest way would be to take the Sky train and get down at Chit Lom station. There is a walkway connected between the train station and the mall we’re in, Amarin Plaza. Once inside, you will find us on the first floor right in front of the large flight of stairs in the center of the mall. If you have any trouble locating us, simply call us and we will gladly walk to meet you at the sky train.

We are located right in the heart of Bangkok. Besides the sky train, many of our clients opt to drive here as there is plenty of parking available.

Many of our clients have a very busy schedule. At times, they may find it difficult to visit our store. As a result, we provide the service of going to meet our clients at their destination at a given date and time. Please give us a rough idea of what you are looking for and we will prepare the samples for you accordingly. Many of our clients send us photos and we find the closest alternatives for them.

We accept all major credit cards and cash. For online orders, we accept Western Union money transfer and PayPal.

We will need at least two days to fit your shirt and trouser and at least three days for your jacket. We are happy to work around your schedule if you are facing a time constraint. For instance, if you order five shirts, one will be ready for a fitting the very next day. After this, the remaining four shirts will be cut to match the size and fit of the first shirt after adjustment. Many of our clients, when they land in Bangkok, head to our shop on the very first day to give us as much time as possible to finish making their clothes.

When answering this question, interview coach Pamela Skillings recommends being accurate (share your true strengths, not those you think the interviewer wants to hear); relevant (choose your strengths that are most targeted to this particular position); and specific (for example, instead of “people skills,” choose “persuasive communication” or “relationship building”). Then, follow up with an example of how you've demonstrated these traits in a professional setting.

This interview question seems forward (not to mention intimidating!), but if you're asked it, you're in luck: There's no better setup for you to sell yourself and your skills to the hiring manager. Your job here is to craft an answer that covers three things: that you can not only do the work, you can deliver great results; that you'll really fit in with the team and culture; and that you'd be a better hire than any of the other candidates.

Again, companies want to hire people who are passionate about the job, so you should have a great answer about why you want the position. (And if you don't? You probably should apply elsewhere.) First, identify a couple of key factors that make the role a great fit for you (e.g., “I love customer support because I love the constant human interaction and the satisfaction that comes from helping someone solve a problem"), then share why you love the company (e.g., “I’ve always been passionate about education, and I think you guys are doing great things, so I want to be a part of it”).

Any candidate can read and regurgitate the company’s “About” page. So, when interviewers ask this, they aren't necessarily trying to gauge whether you understand the mission—they want to know whether you care about it. Start with one line that shows you understand the company's goals, using a couple key words and phrases from the website, but then go on to make it personal. Say, “I’m personally drawn to this mission because…” or “I really believe in this approach because…” and share a personal example or two.

Another seemingly innocuous interview question, this is actually a perfect opportunity to stand out and show your passion for and connection to the company. For example, if you found out about the gig through a friend or professional contact, name drop that person, then share why you were so excited about it. If you discovered the company through an event or article, share that. Even if you found the listing through a random job board, share what, specifically, caught your eye about the role.

This question seems simple, so many people fail to prepare for it, but it's crucial. Here's the deal: Don't give your complete employment (or personal) history. Instead give a pitch—one that’s concise and compelling and that shows exactly why you’re the right fit for the job. Start off with the 2-3 specific accomplishments or experiences that you most want the interviewer to know about, then wrap up talking about how that prior experience has positioned you for this specific role.

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